Welcome To Crash Not at Fault

Had a Non-Fault Accident? We’ll Take Care of it All

No stress, No hassle, No cost Can 

Our Services

Reliable Car Accident Recovery Services

From the moment your accident happens, we’re by your side — getting you back on the road without the stress. We handle all the insurance paperwork, manage your entire claim and repair process, and keep you moving in a like-for-like replacement vehicle. And the best part? It won’t cost you a thing

Claim Management

Had an accident that wasn’t your fault? We take care of everything – from vehicle recovery and repairs to providing a replacement car. We’ll also handle all insurance claims and legal matters on your behalf, all at no cost to you!

Vehicle Repairs

Keep earning while your car is in the shop. Our rideshare-ready vehicles are fully equipped to get you back on the road in no time. Whether you're driving for Uber or another platform, we ensure there's no pause in your income.

Replacement Vehicles

While your car is off the road, we provide a like-for-like replacement at no cost. From luxury cars and 4x4s to taxis, vans, HGVs, and motorbikes – we’ve got you covered, including child car seats for all ages!

Towing

Crash Not at Fault Accident Management recovers and stores your vehicle after accidents Across Adelaide. Their experts handle collection and secure storage until repairs—quick, reliable service!

Why Choose Us

The Benefits of Choosing Crashnotatfault Accident Management

Earn Referral Rebates
24/7 Support
20 Years Experience
Volume Bonus Potential
Multilingual Flyers
Dedicated Account Manager
Transparent Online Portal
Increase Customer Retention

Why Choose Us

The Benefits of Choosing Crashnotatfault Accident Management

No cost to you

Delivery & Pickup at Your Doorstep

$150 Fuel Voucher

Upto $100 Fuel Per Week

Rideshare Vehicle Also Available

Hire A car Until Your is repaired

The Comparision

Accident Management Company vs Insurance Company

We break down the decision between partnering with an Accident Management Company or choosing your own insurance company after a non-fault accident

Crash Not at Fault Advantage

Most Insurance Companies

Crash Not At Fault Claims Assist

Your Insurance Company

Replacement Vehicle

Comparable Replacement

We provide a comparable replacement for the full duration your car is off the road.

Standard courtesy car

A standard courtesy car may be provided, but is not guaranteed for the full claim duration.

Policy Excess

No policy excess

We do not require an excess to start a non-fault claim.

Charged policy excess

Your insurer will charge you your own policy excess to claim.

No Claim Bonus

NCB unaffected

We claim directly against the at-fault party’s insurance, leaving your No Claims Bonus unaffected.

NCB at risk

The claim is raised initially against your own policy, potentially affecting your No Claims Bonus.

Repair

Manufacturer-approved parts

Our repair network uses only manufacturer-approved parts and paint during repairs.

Insurance-approved parts

Insurance-approved parts and paint prioritise cost saving.

Contact

Dedicated claims handler

You’ll receive a dedicated claims handler to guide you through the full process, start-to-finish.

Generic call centres

You’re unlikely to speak to the same person again when contacting them and will usually experience long wait times when calling.

Support

On your side

Our priority is to provide the best accident solution for our customers.

Cost saving priorities

Insurance companies prioritise cost-saving over customer convenience.

Frequently Asked Questions

Everything you need to know about our services

The length of time depends on the extent of the damage to your vehicle. However, we aim to have your replacement vehicle ready within 24 hours.

Car accidents are stressful, especially when they’re not your fault. That’s where CrashNotAtFault comes in. We take care of everything — from vehicle recovery and repairs to replacements and dealing with insurers — so you don’t have to.

No, our service is completely free. We manage your claim from start to finish, and the at-fault party’s insurance covers the cost.

Not at all. Since it’s a non-fault accident, your No Claims Bonus stays intact and your premium won’t be impacted. We deal directly with the at-fault insurer.

We work with a trusted network of approved repairers across Adelaide. Our goal is to get your car fixed quickly and to the highest standard, with minimal disruption to your day.

Yes, we do cover rideshare drivers! Our insurer provides coverage for vehicles used for ridesharing purposes, so you're good to go.

Start a Claim Online

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About Us

Your Trusted Partner in Accident Management & Replacement Vehicles

At Crash Not At Fault, we specialize in providing comprehensive accident management solutions designed to support you when you need it the most. Based in Adelaide, Australia, our mission is to ensure that the disruption caused by an accident doesn’t impact your daily routine. Whether you’re dealing with vehicle repairs or insurance claims, our service guarantees a free replacement vehicle to keep you on the road.

With years of expertise in the industry, we have built a strong reputation for our reliable and hassle-free replacement vehicle service for individuals who are not at fault in an accident. Our team of professionals handle every step of the process, from insurance claims management to roadside assistance, allowing you to focus on what matters-getting back to your life without delays or inconvenience.

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Trusted world wide global clients

Watch Full Video

Hassle-Free Car Accident Recovery – Quick & Reliable Assistance.

Testimonials

What our customers are saying about us

Renting a car from nova ride was a great decision. Not only did I get a reliable and comfortable vehicle, but the prices were also very competitive.

Leslie Alexander Project Manager

Renting a car from nova ride was a great decision. Not only did I get a reliable and comfortable vehicle, but the prices were also very competitive.

Alis White Project Manager

Renting a car from nova ride was a great decision. Not only did I get a reliable and comfortable vehicle, but the prices were also very competitive.

Floyd Miles Project Manager

Renting a car from nova ride was a great decision. Not only did I get a reliable and comfortable vehicle, but the prices were also very competitive.

Annette Black Project Manager