
No stress, No hassle, No cost Can
From the moment your accident happens, we’re by your side — getting you back on the road without the stress. We handle all the insurance paperwork, manage your entire claim and repair process, and keep you moving in a like-for-like replacement vehicle. And the best part? It won’t cost you a thing
We break down the decision between partnering with an Accident Management Company or choosing your own insurance company after a non-fault accident
We provide a comparable replacement for the full duration your car is off the road.
A standard courtesy car may be provided, but is not guaranteed for the full claim duration.
We do not require an excess to start a non-fault claim.
Your insurer will charge you your own policy excess to claim.
We claim directly against the at-fault party’s insurance, leaving your No Claims Bonus unaffected.
The claim is raised initially against your own policy, potentially affecting your No Claims Bonus.
Our repair network uses only manufacturer-approved parts and paint during repairs.
Insurance-approved parts and paint prioritise cost saving.
You’ll receive a dedicated claims handler to guide you through the full process, start-to-finish.
You’re unlikely to speak to the same person again when contacting them and will usually experience long wait times when calling.
Our priority is to provide the best accident solution for our customers.
Insurance companies prioritise cost-saving over customer convenience.
The length of time depends on the extent of the damage to your vehicle. However, we aim to have your replacement vehicle ready within 24 hours.
Car accidents are stressful, especially when they’re not your fault. That’s where CrashNotAtFault comes in. We take care of everything — from vehicle recovery and repairs to replacements and dealing with insurers — so you don’t have to.
No, our service is completely free. We manage your claim from start to finish, and the at-fault party’s insurance covers the cost.
Not at all. Since it’s a non-fault accident, your No Claims Bonus stays intact and your premium won’t be impacted. We deal directly with the at-fault insurer.
We work with a trusted network of approved repairers across Adelaide. Our goal is to get your car fixed quickly and to the highest standard, with minimal disruption to your day.
Yes, we do cover rideshare drivers! Our insurer provides coverage for vehicles used for ridesharing purposes, so you're good to go.
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At Crash Not At Fault, we specialize in providing comprehensive accident management solutions designed to support you when you need it the most. Based in Adelaide, Australia, our mission is to ensure that the disruption caused by an accident doesn’t impact your daily routine. Whether you’re dealing with vehicle repairs or insurance claims, our service guarantees a free replacement vehicle to keep you on the road.
With years of expertise in the industry, we have built a strong reputation for our reliable and hassle-free replacement vehicle service for individuals who are not at fault in an accident. Our team of professionals handle every step of the process, from insurance claims management to roadside assistance, allowing you to focus on what matters-getting back to your life without delays or inconvenience.
Renting a car from nova ride was a great decision. Not only did I get a reliable and comfortable vehicle, but the prices were also very competitive.
Senior Chauffeur
City Tour Guide
Distance Driver
Travel Specialist
Involved in a crash that wasn’t your fault? You could be entitled to compensation. Contact us today to find out how we can help you get back on the road—quickly and hassle-free.
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